Showing posts with label Uganda I.T. Reports. Show all posts
Showing posts with label Uganda I.T. Reports. Show all posts

Monday, August 9, 2010

New Cyber Law to Fight “Information Misuse” In Uganda

Ugandan Cyber Laws on Personal Privacy and Data Security are still too weak that the concept of Personal Data Privacy does not currently exist in Uganda’s ICT vocabulary… Kato Mivule

Cyber law to fight information misuse
Tuesday, 3rd August, 2010
By Winnie Nanteza and Racheal Ninsiima

THE Government is soon ratifying the law against the misuse of information and communication technology to combat terror, political and criminal mischief.

The Cyber Law Bill, according to the Minister of Information and Communication Technology, Aggrey Awori, is currently being discussed in Parliament.

“The Bill is already on the floor of Parliament. It will cover data and network security, cyber crime, information systems and electronic transactions,” he said.

The move, Awori said, followed the July 11 bomb blasts in Kampala.

He said the attacks had necessitated the Government to set up intelligence cameras at strategic points.

Awori was opening the sixth annual international conference on computing and ICT research at Protea Hotel in Kampala on Monday. It focussed on strengthening the role of ICT in development.

Dr. Josephine Nabukenya, the dean of Makerere University’s Faculty of Computing and IT, said the faculty is building a crimes record system, which would enable the Police to record cases and follow them up to the courts of law.

Thursday, July 15, 2010

Uganda 7-11 Terror Attacks Disrupt Internet

Our thoughts and prayers to all who lost loved ones and those injured in such a barbaric attack on the innocent.

Kato Mivule

Bomb Blasts Disrupt Internet ServicesAll Africa
David Mugabe | 14 July 2010

Kampala — The deadly twin bomb blasts that hit Kampala last Sunday have forced Internet service providers to rethink their service delivery by providing back-up to the fibre optic cables.

The explosions damaged the Uganda Electricity Transmission Company (UETCL) pylons, thus breaking supply of bandwidth that is transmitted through the power lines.

End users reported hours of interruption. The New Vision can confirm that only about 20% of the capacity was available during most of the day on Monday.Even users from as far as Lira said the service was poor and unreliable by last week, but had worsened on Monday.

“Ours has been very slow since last week, but it got worse on Monday,” said a worker with the National Social Security Fund in Lira.Uganda telecom (utl), which controls 85% of the data market, conceded that their service to eastern Uganda, from Busoga region, was affected.

“A microwave link will be set up to act as a back-up like we have done in Kampala. Wherever we have fibre and copper, we also have satellite,” said Mark Kaheru, utl’s spokeperson. Kaheru said fibre still remains the most reliable option, but precautions will now have to be taken into account outside Kampala, even though the damage is not frequent.

“The cable is 40 metres in the air. This is the second time we have had the interruption in the last seven years,” Kaheru said. The fibre from Kampala to Kenya starts at Kyadondo Rugby Club and it is managed by UETCL.
Relevant Links

Service providers sent engineers at the bomb site on Monday morning, but they were turned away by security officers who were combing the area for clues on the deadly terrorist attack. Orange Telecom chief strategy officer Edouard Blondeau explained that because of the interruption “we have to look for ways of putting our eggs in different baskets to mitigate the risks because damage is part of the daily fibre life.

Blondeau said the firm is linking up to SEACOM, another undersea fibre optic cable, which was launched last year. Orange Telecom is connected to TEAMS and satellite. Orange, however, reported that the service was restored on Tuesday by about 9:00pm. Other service providers said they had to prioritise service to corporates and limit traffic to individuals during the interruption.

Monday, April 5, 2010

Mismanagement and Corruption Hinder ICT in Uganda

Mismanagement and Corruption Hinder ICT in Uganda…

Uganda lays wrong ICT cable – Experts |New Vision | April 4, 2010

UGANDA is laying the wrong fibre optic cable for the national backbone infrastructure, local and international experts have said.

Uganda is using the G652 type whereas it should be using G655 for the kind of data Uganda will need to transmit.

But despite instructions from the Ministry of Information and Communication Technology (ICT) and Parliament to halt the second phase until the technical issues have been resolved, the Chinese company, Huawei Technologies, has refused to stop.

Every day the works continue, the company is using up more of the $106m (sh212b) for what experts say will prove to be a ‘white elephant’.

The National Transmission Backbone Infrastructure and related e-Government Infrastructure is a project funded by a concessional loan from the export/import bank (EXIM) of China.

Uganda has to pay back the loan over a period of 20 years.
The Chinese government sourced and recommended Huawei Technologies to carry out the implementation.

There was no tender and according to inside sources, no proper needs assessment study prior to implementation.
One source said a project document from Malawi was simply copied and the word ‘Malawi’ changed into ‘Uganda’.

The project involves building a 2,100 km fibre optic cable network linking 20 major towns, making Internet accessible and affordable to the majority of Ugandans and enabling e-Government.
Ultimately, it is meant to be linked to the submarine cables that have recently arrived at the East African coast and provide faster and cheaper Internet access to Uganda.
The backbone infrastructure is very instrumental for Uganda’s development.
It will determine whether the country will catch the ICT train or miss it.

The UN has established that there is a direct link between the spread of Internet and economic growth. The International Telecommunication Union found that every 1% increase in Internet penetration results into a $593 increment to GDP per capita.
Yet, contrary to neighbouring Rwanda, the country might miss the train due to an inadequate network and outdated technology that experts predict will constantly break down.

Wrong cable type
Questions about the type of cable were raised as far back as June 2009. In a brief to the ICT minister, the Project Implementation Unit recommended a shift from G652 to G655.

It argued that the cable used has Four Wavelength Mixing, a “phenomenon that introduces signal distortion that is extremely difficult to overcome”.
It also said the cable has very high levels of chromatic dispersion, “a phenomenon that introduces errors during signal transmission”.

More concerns about the type of cable were raised in a document drafted in September by the parliamentary committee on ICT.
The committee found that the bandwidth per fibre was too small. Bandwidth is the amount of traffic the fibre can carry simultaneously.
The G655 has a capacity of transmitting 40 gegabites per second whereas the current one can only transmit 2.5Gb, upgradable to 10Gb.

Experts say this is insufficient for Uganda’s current needs. It cannot provide for future growth bearing in mind that other countries, like Rwanda, may tap on the same infrastructure.

“The G652 cable does not have enough provision for future upgrade path for higher data rates, multiple channels and longer distances,” said the ICT committee.
One expert explained that it will be like driving traffic from a 10-lane road converging onto a one-lane road; leading to huge traffic jams.

“Projects like e-health or e-education using video-links may become difficult if not impossible to run across the country because they require huge bandwidth,” the expert said.
Makerere University had planned to set up five up-country centres allowing students to attend classes at the main campus through a video-link. Such projects, the expert said, may be excluded with this type of cable as data and video traffic grows across the country.

Dispersion distance
The committee also established that the reachable dispersion distance for the current cable is less than half of the G655.
This is the distance from where the optical signal, or light, dissipates or phases out.

According to the ICT committee, the reachable distance of the G652 is 80km, whereas the signal for the G655 can reach over 210km.

When the signal phases out, it needs to be regenerated through ‘boosters’, which are expensive to build and maintain.
It will also greatly contribute to ‘down time’ of the infrastructure, meaning the system will shut down.

Cores
Another concern raised is the number of cores of fibre that has been installed.
The cable being laid is only a 24 core fibre whereas experts recommend 96 cores as a minimum to ensure that future growth in data and video usage is not interrupted.

The number of cores determines the number of separate channels. Security sensitive information, for example, is preferably transmitted through a separate channel.
“The advantage of more cores is that they can be distributed over a much wider area,” an international ICT expert told The New Vision.
“In some instances, the cores not used by the Government could be leased to third party providers, making it a profitable business.”
Uganda will need this additional income to pay off the Chinese loan.

Price
Apart from the type of cable, experts have also raised questions about the price.
Rwanda spent $38m to cover a distance of 2,300km to connect 35 sites.
Uganda, on the other hand, will spend $61.6m to cover 2,100km.

That means that Uganda will spend about $30,000 per kilometre on the project, whereas Rwanda will spend $16,000 per kilometre.
This is despite the fact that Rwanda is using the G655 type, the one recommended by experts, which is slightly more expensive.

MPs and officials of the National Information Technology Authority (NITA) are particularly worried that the Chinese company is continuing the works without any supervision.

The Auditor General in his December report already criticised the lack of proper supervision during the first phase.

He noted that the Project Implementation Unit was only set up six months after the works had started.
“By this time, substantial amount of work on the contract had been undertaken,” the report says.

“Capacity was still lacking in terms of numbers and expertise, with the unit manned by only six technical staff, out of which only four were field-based.”
NITA and the ICT committee have demanded the immediate suspension of the works pending an entire review of the project based on a proper needs assessment study.

“A full technical audit is urgently required to save whatever is left of the $106m, and immediate steps need to be taken to rectify the situation,” said a source.

“Otherwise potentially fatal technical problems are facing both the National Backbone Infrastructure and e-Government.”

Missing the ICT train, NITA says, will be catastrophic for the future of Uganda.
“Wasting $106m is bad enough. But the loss of the money is nothing compared to the long-term consequences of missing the ICT revolution.”

Monday, September 14, 2009

The Buganda Crisis, Technology, and Failure of Uganda’s News Media

Kato Mivule | September 14, 2009

The events that happened this past weekend in Uganda and in particular Buganda leave one to wonder what the future in Africa holds. It is sad that lives had to be lost just because the Ugandan Government felt it wise to restrict the movement of its citizens within their nation and chose to use extremely excessive force in stopping demonstrators who then turned violent as they saw their civil liberties being denied.

The violence of both Museveni’s Government and the Demonstrators was uncalled for. Yet still it is the Museveni Government that is to be held accountable for the 20 or so people who were killed because the Government forces opened fire directly at the protestors. The demonstrators were unarmed and in no way did they warrant such deadly force.

It is therefore serving that Global Governments especially in the West call Museveni’s Government to account. There is no reason at all why Museveni ordered the killing of 20 innocent unarmed demonstrators. One fears that Uganda is slowly and quickly turning back to the Idi Amin – 1979 Era.

Uganda’s government did not find it satisfactory to shoot and kill innocent unarmed people but chose to have a News Blackout by closing many Radio Stations, TV Stations and arresting and torturing many in the Media who were simply doing their Job to report the news. President Museveni claims that the Media was inciting Violence, a charge he cannot and will not sustain in Ugandan Courts of Law. For Uganda’s Judiciary has never been friendly to Mr. Museveni and the next ‘war of riots’ will be between Museveni and the Judiciary as the Uganda’s Activist Judges throws out most of the cases.

However, the issue here insofar as technology is concerned is the deliberate failure of Uganda’s News Media to hold Mr. Museveni accountable by employing Technology to report news to the outside world that in turn would put pressure on Mr. Museveni to stop brutalizing and killing his own citizens.

It is as if Uganda’s News Media did not learn anything from the Iranian Crisis in which local citizens kept news flowing to the outside world despite the ‘Media Blackout’ by the Iranian Government.

Don’t get me wrong, I am not encouraging anyone to riot; my issue is with reporting news. There is absolutely no reason why we should be kept in the dark concerning what is happening in Uganda in the age of Technology and the High Speed Internet.

Buganda Crisis Riots| Image Scource: Daily Monitor - Kampala

Buganda Crisis Riots| Image Scource: Daily Monitor - Kampala

Take for instance CBS FM the Buganda Radio Station that was taken off Air, they used to have a website years ago but they don’t even have a Free Blog that they can post news that they directly source and collect. Another radio is KFM which belongs to Monitor Newspaper; they don’t have any web presence at all. It is only Radio Saptienca with a live stream and Website but no Twitter Account and no Face Book Account.

It was only Independent Magazine by Andrew Mwenda that tried to keep the rest of the world updated by what was going on in Uganda and thanks to www.twitter.com/#kampala among other twits, news kept flowing.

Monitor Newspaper tried but failed and seemed to faze out news updates when the reporters went to sleep.

Yet CBS FM which has an audience of over 10 Million Listeners should have been proactive and invested in a website or at least a free Blog page that they could employ to update their listeners in Uganda and also the huge Baganda and Ugandan Following in the Diaspora.

There is no reason why CBS FM does not have a Twitter page and FaceBook Account. There is no reason why CBS FM does not at least post news updates and Podcasts on Free hosting sites such as YouTube etc, most of these services are free and with the money that CBS FM generates, they can employ a Techie to oversee such assets.

Even if CBS FM was shut down, Mr. Museveni cannot shut down the Internet…that is way beyond his “intellectual” and physical capabilities of the gun…President Museveni cannot arrest the Internet…

I hope CBS FM learns from this lesson wakes up. If Buganda and Mengo wants to win the Media War between them and Mr. Museveni, then they must embrace Media Technology and stop relaying on Analog FM Broadcasts alone as the way forward.

Yet still even tech savvy Media Outlets like NTV and WBS TV still failed greatly at keeping the world informed at what was happening in Uganda, NTV used to post news updates on YouTube but stopped. The NTV website is never updated and since they work hand in hand with Monitor Newspaper, then they had better aggregate news on their site. Not even NTV has a Twitter account.

WBS TV tries to aggregate Ugandan news on their website but often the site is never updated and one finds news that is three month old and no new information. The goal of the Media should be to report news and hold African despotic leaders to account using today’s Technology and becoming creative at it. Simply crying foul that Museveni has shut down Radio Stations is not enough.

It is high time that Uganda’s Media fully embraces Technology, get reporters Blackberries, iPhones, and Google Phones and perhaps Mr. Museveni will think twice before brutalizing, shooting, murdering, and killing his own citizens who freely exercise their right to demonstrate unarmed next time.

Thursday, August 27, 2009

Rwada Gets Proactive with Broadband Internet

Kato Mivule
While Uganda struggles with corruption, lack of political will, and largely lethargy among the Top ICT Officials in the ICT Ministry, Rwanda is moving on very fast to fully utilize the SEACOM Fiber Optic Cable. Rwanda knows that this infrastructure is imperative to her Economic Stability, Growth, and even National Security Interests…

Uganda, Rwanda firms get piece of optic cable
Daily Monitor Correspondent |Nairobi | 27 August 2009

Uganda Telecom and Rwandatel have purchased up to 620 Mega bytes per second of capacity on the Seacom fibre optic cable and secured links from the landing point on the Kenyan coast through to Kampala and Kigali.
The partnership between Seacom, UTL and RTL now extends international connectivity from the undersea cable throughout East Africa.

The link to Rwanda has been made possible after Seacom secured rights to use the terrestrial networks constructed by the two players between Kampala and Kigali.

Under the terms of the deal, UTL and RTL, both subsidiaries of the Libyan Africa Portfolio LAP Green Networks will have immediate access to the Seacom capacity.

Whilst Uganda has been connected to the network since its commercial launch on July 23, Seacom CEO Brian Herlihy expects Rwanda to benefit from the broadband capacity starting next month.

Rwanda ICT Center - Image Source: http://ictpark.rita.gov.rw/index.htm

Rwanda ICT Center - Image Source: http://ictpark.rita.gov.rw/index.htm

“This development is in line with Seacom’s objective to provide connectivity solutions to landlocked countries across the East and southern African region,” said Mr Herlihy.

“The capacity purchase by Uganda Telecom will dramatically modify the local Internet market,” said Mr AbdulBaset Elazzabi, LAP Green Networks and Uganda Telecom Ltd MD.

Mr Patrick Kariningufu, chief executive of Rwandatel said; “we are excited about our deal with Seacom and look forward to delivering affordable broadband to our customers.”

Tuesday, August 18, 2009

Uganda: National Fibre Optic Backbone Project

Ham Mulira |18 August 2009 | All Africa

Analysis

The National Fibre Optic Backbone Project has recently been the discussion topic in the Parliamentary Committee on ICT and the Ministry of ICT where clarifications on the project were sought. There is evident need to articulate what the project is about, what it means to the country and the region together with a clear understanding of the technology and related financial aspects.

Uganda's ICT Cheif

Dr. Ham Mulira - Uganda's ICT Chief

In the current business environment, Information Systems, the Internet and global communication networks are creating new opportunities for organisational coordination and innovation. Such systems, used in government/governance, can extend reach and effectiveness of both to remote locations, and improve service delivery to citizens. Current practice has been satellite based communication links, but the associated costs are prohibitive and result in minimised access size of paths, (bandwidth) leading to slow Internet speeds, for example.

In order to address the above, the government of Uganda, through the Ministry of ICT, decided to implement the National Data Transmission Backbone Infrastructure and e-Government Infrastructure (NBI/EGI) project for high speed communications. This entails laying of Fibre Optic Cables and installation of related equipment, which include switches, optical transmission equipment, data communication equipment, fixed network equipment, video equipment, computers, servers, training and service.

Ultimately, the fibre optic cable will link Uganda to the submarine cables on the East African coast providing access to the rest of the world through Kenya. The project has two key components namely-, the National Backbone Infrastructure (NBI) and the e-Government Infrastructure (EGI), to be implemented in three Phases at a total contract cost of $106m.

Phase I was for e-Government Infrastructure and its objective was to provide connectivity to government ministries and departments including high-tech communication services called TETRA for Uganda Police with a total cost of $30 million. It should be noted that this component was designed for internal government use, commonly referred to as Government-to-Government services and not for general public usage. Since the phase was to connect ministries, only Kampala, Entebbe, Jinja and Bombo were connected with a total distance of 168 km of laid fibre and related equipment.

Phases II and III of the NBI constitute the remaining areas of the country (see map figure 1) including establishing a high tech government data centre. A backbone is like a digital highway or main road, it covers enough locations strategically spaced across the country from which links can be established to serve the surrounding areas.

Similarities can be drawn with the telecommunication masts strategically located to establish communication signals that serve the surrounding areas. You do not have to stand near a telecom mast to make a phone call. The NBI is intended to ensure availability of high bandwidth data connection across Uganda at reasonable rates and can be used for government service delivery, schools, hospitals, businesses, homes and ultimately the general public. When mobile telephones were introduced, the costs and services were unaffordable to the majority.

As the technology evolved and infrastructure spread, a dramatic cost reduction led to increased affordability by the public with over nine million customers today. In addition, a variety of innovative services using the mobile phone have been introduced. Similarly, when the submarine cables are linked to the NBI there shall be widespread availability of high speed communications at a fraction of current costs leading to Internet and related services being affordably accessible to the public. Phases II and III shall cover 1,900 kms at a cost of $61 million and $15 million, respectively.

In planning, designing and sizing a national backbone project many factors have to be considered. These include the terrain, geographical spread/coverage, fibre capacity to meet potential demand based on size of the target population, costs of civil works amongst others. For example, laying 10km of fibre in the countryside is quite different to laying 10km of cable in the built-up urban areas.

In terms of geographical spread/coverage, the technology used to cover communication signals over a long distance between sites is different from that across areas that are nearer to each other. In comparison, the electric wire for a light bulb hanging in a room is not what determines the intensity of light emitted, it is the power of the bulb that does so, hence, a wider room requires higher wattage/power. The demand in terms of numbers of potential users determines the power of the fibre cable in terms of traffic it can handle simultaneously. It is, therefore, erroneous to simply compare costs of one project to another without considering a multitude of factors.

In the discussions, direct comparison of costs between the Uganda project and that of Rwanda were made asking why the Ugandan one is $126 million for 2,100 kms and the latter $38 million for 2,300 kms (in some reports it is 1,300 kms).

First, the contracted cost of the Uganda project implementation for the laying of the fibre, equipment and training, inter alia, as per the loan, has a total of $54 million for the e-Government component ($30 million in Phase I and $24 million in Phases II & III) and the National Backbone Infrastructure is $62 million totalling to $106 million. The additional $20 million is counterpart funding by government, which includes taxes and clearing.

As per standard practice, taxes are always budgeted for in government procurements, although they are not actual physical money paid out, they are accounting book entries. The figure of $38 million for the Rwanda project, which has been continuously reflected in the discussions is the contract cost and may not reflect the other costs such as taxes and clearing. The comparison should strictly be on the NBI components which is the $62 million against the $38 million since the Rwanda project does not include the e-Government infrastructure component.

National backbone projects are designed to cater for current and future needs of the country for several decades since once the fibre is laid the traffic capacity can be increased by changing the devices that send the traffic not the fibre. In the light bulb wire example, it is like changing to a more powerful light bulb not the wire. The cable capacity is the amount of traffic, which it can handle simultaneously and it is measured as the number of signals per second or Bits Per second.

Each country bases its requirements on the potential demand, which is determined by the size of population and geographical spread. Consequently, the technologies used are different. In Uganda, because of the relatively larger geographical spread and a larger population with potentially higher traffic demand, there is need to send signals across sites, which are relatively far from each other whilst catering for higher traffic.

For example, a signal from Kampala to Gulu, which is about 330kms requires more intermediary “boosters” to ensure that the signal does not lose strength. The fibre cable laid is 24 core or strands of fibre and in Uganda the technology for the stations is largely what is called Dense Wavelength Division Multiplexing (DWDM), which combines and transmits multiple signals simultaneously using the same fibre, in effect, transforming one fibre into multiple virtual fibres increasing the capacity of the physical cable.

This technology has a traffic carrying capacity of 2.5 Gb/s or two and a half billion signals per second on one fibre strand. The alternate technology is called Synchronous Digital Hierarchy (SDH), which has a capacity of 155.2 million signals per second. In other words, DWDM has 16 times more capacity. The current population in Uganda is about 30 million and estimated to rise to over 40 million by 2017 according to the Uganda Bureau of Statistics with a wider geographical spread. There is, therefore, more need for the DWDM technology, hence, relatively higher costs.

Another aspect of the discussion is the cutting of the cable. In laying fibre cable, just like other projects with routes on main roads, certain standards are set including the distance off the main road and depth of the cable. Implementation of the NBI coincided with major road works along certain routes, especially, Jinja and Bombo roads leading to cable being accidentally cut in some cases.

This issue was addressed through joint coordination between the Ministry of ICT and the Ministry of Works and Housing together with relevant agencies but the problem would still re-occur on ground but systematically resolved. However, the NBI was designed with Resilient Packet Rings to ensure that should a breakdown occur, the traffic can automatically be re-routed.

In conclusion, the NBI/EGI project is vital in preparing the country for full participation in the new Information Age. All countries in the region are at various stages of implementing national backbones which will ultimately link into each other for regional communications connectivity. As in any project, it has had expected setbacks but these would continue to be addressed and resolved.

A comparison based on total project cost divided by total distance is misleading as has been portrayed above. The Table shows a comparison of submarine cables being built on the east coast of Africa. In fact, using such an approach leads to known costs per km ranging from $15,000 to US$ 500,000 per km depending on location, from a countryside project to New York City.

It is unfortunate to state that costs were inflated a conclusion based on a simple comparison of two project costs. Not only is this categorically untrue but also makes one wonder how such statements can be made with impunity totally disregarding the significant contribution of a number of people who have played roles in a professional and transparent manner to make this project a success.

Uganda was the first in the region to implement the e-Government Infrastructure with voice, data and video communications across government and delegations from many African countries visited the project to understudy it. In other countries such national achievements are recognised with pride and built upon not ridiculed, we should always endeavour to objectively assess such matters in the task of national development.

The writer is the Senior Presidential Advisor on ICT

Broadband for Uganda: The inside story

Wednesday, 05 August 2009 | By Joe Powell | The Independent

July 23, 2009, 159 years after the world’s first submarine cable was laid, will go down in history as the day East Africa became fully connected to the world’s digital super-highways. Seacom’s cable, 17,000km long and costing $650 million, is now officially ‘live’ with a capacity of 1,28 Terabytes per second, the equivalent of hosting two million international phone calls simultaneously.

Unsurprisingly hyperbole was not on short supply at the launch event. Cisco’s representative announced, “We will change the way Africans work, live, learn and play with the rest of the world”. Seacom CEO Brian Herlihy urged the African youth to wake up every morning asking them “are we dreaming big enough?” An excitable Tanzanian President Jakaya Kikwete, speaking from Dar es Salaam live via video link, declared his country ready for “e-commerce, e-government, e-everything”.

Aggrey Awori, Minister of ICT speaking at the media launch of the SEACOM cable, on July 23, at Serena Hotel Kampala. INDEPENDENT/ BOB ROBERTS KATENDE

Aggrey Awori, Minister of ICT speaking at the media launch of the SEACOM cable, on July 23, at Serena Hotel Kampala. INDEPENDENT/ BOB ROBERTS KATENDE

However, a series of revelations have come to the attention of The Independent that threaten to take the gloss of this indisputably momentous time for telecommunications in Uganda.

The first concerns the role of Ugandan Internet provider Infocom, who alongside their sister company Kenya Data Network (KDN) have managed to secure the only fibre optic cable running from Mombasa to Kampala. Altech Stream Holdings Ltd, a South African company, took a majority stake in Infocom and KDN in March last year. However, while KDN laid their own cable from Mombasa to Malaba, Infocom is leasing the Malaba to Kampala section from the Uganda Electricity Transmission Company (UETCL), a government power utility. UETCL laid the cable primarily for power purposes, but have begun leasing out excess capacity to telecoms companies.

However, confusion has arisen over whether UETCL’s cable is being considered part of the National Data Transmission Backbone Infrastructure (NBI), a government project. The NBI blueprints include laying a cable from Kampala to Busia, an apparent duplication of government expenditure given the UETCL cable. The CEO of UETCL Eriasi Kyemba told The Independent that while they couldn’t agree to an ICT Ministry takeover of the cable, they would consider a leasing arrangement if approached.

Infocom’s grip over Uganda’s use of the Seacom cable is further strengthened as they have been appointed the hub provider for the country, what is known as a ‘backhold provider’. This means that companies seeking to buy bandwidth capacity will have to negotiate with Infocom, currently the only company to have a contract with Seacom. A telecoms insider talking to The Independent said this brings in clear competition concerns as Infocom are also planning to provide Internet services to consumers. While ICT Minister of State Alintuma Nsambu rejected this arrangement as clearly “not allowed”, Infocom CEO Hans Haerdtle defended his company’s position as “no different to what other countries have”. Haerdtle said he saw no problem with “Infocom competing with other operators while being a backhold provider” and cited infrastructure-sharing agreements with rival companies as evidence they could be reasonable. The Independent has learnt, however, that Infocom will be retaining exclusive rights over the countrywide network of 16 WiMAX sites, which will be able to utilise the faster Internet via microwave even while the NBI remains incomplete.

Infocom have been fortunate that rivals such as MTN and UTL invested in an alternative submarine cable, Eassy, which is running behind schedule and will not go live for at least a year. Both MTN and UTL have a superior fibre and copper network countrywide but without a deal with Seacom are in danger of being left behind.

The third submarine cable, Teams, has docked at Mombasa and is now undergoing final testing. Teams have significant investment from the Kenyan Government. Sources have confirmed that telecoms companies in Uganda are now scrambling to buy bandwidth from Seacom and Teams directly, with one senior executive telling The Independent anonymously that there is no way they would tolerate working through Infocom.

Issues surrounding the NBI are another clear concern for those wanting to take advantage of Seacom’s cable. Seacom’s representative in Uganda, Fred Moturi, told The Independent that the government would be largely responsible for laying cable to remote parts of the country, as it is unlikely the private sector would find it profitable. Currently the government has only completed cable from Kampala to Entebbe, Bombo and Jinja. “It’s almost like people never believed this would ever come to the East coast because there have been so many attempts and false starts” Moturi said. The 2,130km $106 million NBI plans in place would, though, cover a large chunk of the country, with Minister for ICT Aggrey Awori claiming the second of the four phases would be finished by the end of the year. The cost of the project has raised questions given that Rwanda was able to lay 2,300 km of fibre cable at a cost of $38 million. The company that won the Uganda contract, Huawei Technologies, donated $2 million worth of communication equipment during the tendering process. Analysts at the time speculated that this may have been contrary to the principles of a fair tender.

Information obtained by The Independent also shows that Moturi’s fears are well founded. Cabinet documents show that the government has no money for phase IV of the project, leaving over a third of the country out of the fibre revolution. The phase IV cable is designed to stretch from Mbale through Kapchowa, Moroto, Kotido, Kitgum, Gulu, Adjumani, Arua, Nebbi, Pakwach and rejoins the network in the Amuru region. Some representatives of West Nile region said this is further evidence of government marginalisation of northern Uganda.

Areas that will be connected to the NBI are likely to witness improved economic development. Alongside business development, improved connectivity has huge potential in the education and healthcare sectors. In preparation for the cable’s arrival upcountry Nsambu said that all government secondary schools will have IT laboratories by the end of the year. For Uganda as a whole the arrival of Seacom’s capacity, which will be joined by rival submarine cables Teams and EASSy within the next year, means the country will be able to compete with South Asia in areas such as call centres, business outsourcing and software development. A recent World Bank study found that for every ten percentage points increase in connectivity a country can expect a 4.6% increase in exports and a 1.3% bump in GDP. The business community, who currently pay in the region of $5000 per megabit per month to access the Internet by satellite, will also welcome the reduced costs.

In comparison Seacom wholesale at between $50-150 for the same access, although with Infocom taking their cut the retail price is likely to be higher.

The Independent has learnt, though, that there is another risk to Uganda’s digital future. Currently there are no plans in place to build a second link to the Mombasa landing sites of the three planned submarine cables. Uganda’s over-reliance on links through Kenya has been exposed twice in recent years, with the fuel shortages of January 2008 after the Kenyan election violence and the tearing up of the rail link by thugs in Kibera over the Migingo island bilateral dispute. Nsambu revealed that the satellite infrastructure would be kept in place as a back up in case of any interruption. President Kikwete also announced plans for terrestrial cable to run from Dar es Salaam to Burundi, Rwanda and Uganda, although no timescale was placed on the project.

Uganda's Fiber Optic Cable Layout

Uganda's Fiber Optic Cable Layout

The ICT Ministry is planning a new Bill to address some of these issues, with Awori promising it will be tabled within 45 days. According to Nsambu the Bill seeks to provide the necessary regulation to ensure that the Uganda Communications Commission (UCC) can effectively manage the new services.

The ministry itself has been the subject of speculation over whether it has the funding and personnel to effectively run the country’s ICT sector. At the last budget it received only Shs6.5 billion, by far the lowest allocation of any ministry and amounting to 0.1% of the government’s total spending. This is partially offset as the UCC is supposed to take 1% of the profit of each telecoms company, the majority of which is directed at ICT in government schools. The appointment of Awori as the cabinet minister for ICT also raised eyebrows in the industry, with the popular and knowledgeable Ham Mulira shifted to presidential advisory duties.

Despite the complications uncovered by The Independent this should remain a time for optimism in Uganda’s ICT sector. The arrival of high-speed Internet will revolutionise the way of doing business for those able to use it. However, until questions of ownership, security, upcountry access and the role of Infocom are cleared up, there will continue to be scepticism over the extent of the benefits Ugandans will receive.

Tuesday, August 4, 2009

Corruption a setback for Uganda’s Broadband Internet

Kato Mivule | August 4, 2009

Uganda’s Broadband future and hopes for Cheap High Speed Internet hand on a shoe string after the Ugandan Government could not account for funds used in the ‘Phase One’ for the High Speed Fiber Optic Cable Infrastructure.

Uganda’s Legislative Body has refused to release funds for the ‘Phase Two’ of the project citing graft and lack of accountability.

Telecom Workers Laying Cable in Kampala - Photo Source: Daily Monitor

Telecom Workers Laying Cable in Kampala - Photo Source: Daily Monitor

The worst fears is that even when the High Speed Fiber Optic Infrastructure is fully complete, Ugandans might never get cheap High Speed Internet as Government Officials will seek to setup fake middlemen companies that will even make it harder for poor folks to access Broadband Internet.

As usual when Uganda takes three steps forward, they regress and take another four steps back courtesy of Uganda’s Government officials who seem to have no remorse and sense of decency…

Inflated costs set to delay faster Internet
Daily Monitor | News | August 4, 2009 | Yasiin Mugerwa

Ugandans may have to wait longer for the broadband revolution after Parliamentarians refused to approve Shs122 billion for the second phase of a countrywide Information and Communication Technology (ICT) backbone infrastructure project, citing corruption and inflation of costs in the first phase of the project.

Legislators on the ICT Committee of Parliament last week questioned the $126 million (about Shs252 billion) cost for the national ICT project, arguing that Rwanda is carrying out a similar project across 2,300km for only $38 million (about Shs76 billion).

“We want the Auditor General to look at the cost of this project. Otherwise, Uganda cannot spend more than Shs252 billion yet our neighbours in Rwanda and Kenya are spending less amounts on a similar project,” Mr Ishaa Otto (UPC, Oyam South), an ICT committee member, told Daily Monitor on Friday.

The development comes barely a month before Uganda upgrades its Internet communication speeds to levels enjoyed in Europe, the Middle East, the Far East and now Kenya through undersea cables providing broadband technology.

Experts expect broadband, which refers to high data rate Internet access, to reduce the cost of Internet bandwidth by up to 70 per cent. The legislators have also summoned ICT Minister Aggrey Awori to provide a detailed account of how the Shs60b budgeted for Phase I of the project was spent.

The 2,130 kilometre project aims to speed up e-governance by providing a basic communication link to rural communities and improving service delivery in key areas such as health, education and agriculture.

In an interview on Saturday, Mr Awori said, “We didn’t inflate any costs. The comparison with Rwanda doesn’t arise because for us we are dealing with excavations and laying the cable at the same time. This makes the costs higher than that of Rwanda and we are different.”

According to project details obtained by Daily Monitor, Phase I was budgeted at $30 million (about Shs60b), Phase II at $61m (about Shs122b) and Phase III at $15m (about Shs30b) with an additional $20m (about Shs40b) budgeted as government counterpart funding.

After spending Shs60b for Phase I in the 2007/2008 financial year, the government has requested Parliament to approve an additional Shs122b to start Phase II. But MPs led by Chairperson Mr Nathan Igeme Nabeta have blocked more funding to the ICT project until the ICT ministry accounts for the Shs60b spent under Phase I.

The first phase of the project covered Kampala, Entebbe, Bombo and Jinja. Although it was completed last year, MPs who carried out a field visit on Wednesday found that only the Kampala site is operational.

Mr Otto reported that when the committee visited the project sites in Kampala, Mukono, Jinja, and Bombo last Wednesday, it saw nothing but corruption at its best. “After spending Shs60b budgeted for Phase I, there is nothing to show on the ground. The new fibre cable linking Kampala to Mukono and Jinja was cut off, the inter-connection centres were non-operational with no power and the generators were missing,” said Mr Otto.

The Director of Communications and Broadcasting Infrastructure in the ICT Ministry, Eng. Godfrey Kibuuka, who represented the ministry during the tour, reportedly failed to explain why the Mukono, Jinja and Bombo sites were not working. Eng. Kibuuka could not also explain the alleged inflated costs of the project.

Mr Awori told Daily Monitor, “We got problems with connections because our cable was cut at Namanve but we are handling this matter.”

Mr Nabeta said, “We appreciate the need for this ICT backbone, but we cannot approve more money without explaining what happened with the $30m for phase I. We want this project to succeed and we want the faults to be corrected.” But Mr Awori retorted: “It is not true that there is no value for money because 90 per cent of the e-government facility is functioning. It is only the commercial part which is not working because we are yet to connect to the sub-marine.”

Monday, July 27, 2009

SEACOM, Cheap Internet, and ISP Middlemen in Uganda


Kato Mivule | July 27, 2009

This past week saw SEACOM launch High Speed internet across East Africa, an event that will forever change the course Information Technology History in Uganda.

However, SEACOM’s launch comes a week after a British company ‘The Broadband Company’ “launched” services in Kampala Uganda, claiming that it was offering cheap prices for Broadband services in Uganda.

The difference however, is that SEACOM has heavily invested in High Speed Internet Infrastructure by laying undersea fiber optic cable all the way from the UK, to Uganda.

Yet the “Broadband Company’ headed by Arvin Knutsen is a middleman company with no infrastructure investments but only seeking to make quick profit in Africa.

Mr. Arvin Knutsen’s ISP Broadband Company claims that it will offer Internet Services to Ugandans between 70 to 140 US Dollars per month for just 64k to 512k… Yet on the other hand SEACOM will charge ISP companies 400 US Dollars per month to access their Fiber Optic Cable Services.

According to Press Reports in Uganda, this will be 6000 US Dollars Cheaper than the current 6500 US Dollars per month that ISPs pay to connect through satellite connectivity.

Despite the celebrations in the IT community in Kampala, Uganda’s Government needs to watch out for business middlemen who are out to hijack the current High Speed Internet infrastructure and set outrageous prices that will not benefit anyone.

SEACOM should force the likes of Arvin Knutsen and his ‘Broadband Company’ to offer cheaper prices as Africa will not benefit from the High Speed Internet and instead the Digital Divide that SEACOM has worked to close will only widen.

It seems that Arvin Knutsen somehow “got insider” information that SEACOM was about to launch in Uganda and flew ahead of the SEACOM Launch to hurriedly setup and launch his company.

Arvin Knutsen should pay his dues to SEACOM and charge Ugandans a fair reasonable price for Broadband Services.

Local Ugandan ISP Companies to rise to the occasion and invest in providing Broadband Services at cheaper prices and give very stiff competition to the likes of Mr. Arvin Knutsen.

Lastly since 75 percent of SEACOM is owned by local African Governments, African Governments should set price controls and dictate what ISPs can charge locals.

There is absolutely no reason why foreign companies like ‘The Broadband Company’ should come to Uganda and simply exploit the locals, make a big profit yet African Governments heavily invested in the SEACOM Infrastructure.

==============================================================
“Ugandans’ thirst to get connected to the world through faster data transfer and website updates without leaving the comfort zone has been quenched by the launch of broadband Internet service in the country. Seacom’s fibre optic cable that links East and Southern Africa to Asia and Europe through the Middle East, was intended at providing the East and South Africans access to the whole world through fast, affordable and reliable Internet services. Speaking at the Seacom launch in Kampala on Thursday, the company representative in Uganda, Mr Fred Moturi, said the undersea cable has a bandwidith which encourages volume discounts and large bandwidth growth unlike the satellite connections that have been dominating the country for the past years. It is expected that broadband will reduce the cost of Internet connection by more than 80 per cent lower than satellite connection with a capacity of 1.28TB per second, to provide the much needed Internet connection capacity… Seacom broadband Internet which will be sold to the Internet service providers (ISPs) at $400… “

Daily Monitor | Uganda gets cheaper Internet
=============================================================
“…The first undersea cable to bring high-speed internet access to East Africa has gone live. The fibre-optic cable, operated by African-owned firm Seacom, connects South Africa, Tanzania, Kenya, Uganda and Mozambique to Europe and Asia. The firm says the cable will help to boost the prospects of the region’s industry and commerce. The cable – which is 17,000km long – took two years to lay and cost more than $650m…”

BBC | East Africa gets high-speed web
==============================================================
“…SEACOM, the cable provider company, opened its 17,000 kilometer submarine cable, capable of 1.28 terabytes per second, allowing the region true connectivity. Most Africans rely on expensive and slow satellite connections, which make the use of applications such as YouTube and Facebook extremely trying…”

CNN | The cable links southern Africa to Europe and Asia.|
==============================================================

Monday, April 20, 2009

Ugandan Media Outlets Transition to Joomla CMS

By Kato Mivule | April 20, 2009

Though Joomla (Content Management System) CMS Technology has been around now for quite a while, major Ugandan Media Publications did not jump onto the CMS Technology that quickly.

New Vision Website

New Vision Website

However, Media Outlets like the New Vision which is State owned embraced the CMS technology earlier on but the emphasis by the Web Developers seemed to have been placed on the Back-end of the CMS application that New Vision Newspaper utilized rather than the Front-end dynamics of the CMS Technology.

CMS Technology provides Media Outlets the ability to utilize a Database in which all Media Content is stored in an organized process, this being the Back-end of the CMS Application. Media Content such Newspaper Articles, Advertisement Banners, Graphics, Videos and Audio Files can then be accessed through the Front-end of the website front page, template, or portal.

The Advantages of CMS Technology is that since Content is stored in a Database, it is separate from the Front-end application and should the Front-end falter, then you have documents stored securely in a Database that you could always back-up automatically on separate Data Storages.

The Front-end simply became like clothing that one could change anytime to suit the theme of the company without damaging content.

However, for Ugandan Media Outlets, this new technology meant that they required more expertise beyond that HTML Only Based Web Development. This meant that they had to acquire Web Developers who had very strong backgrounds in MySQL, MSSQL, and Oracle Database Development and at the same time programming skills in Database Manipulation languages like PHP, .Net, Java among others.

Bukedde Website, Notorious for Over Categorization Menus

Bukedde Website - a Luganda Daily, Notorious for Over Categorization Menus and too much navigation that at times you wonder where to start in finding information

This meant that Media Outlets in Uganda had to spend money to retrain and train staff in utilization of the new CMS technologies even if for the most part this Technology is free and under Open Source License agreements. The lack of trained Database Professionals explains the reason why Ugandan Media Outlet Companies took long to transition to CMS Technology.

However, Ugandan Media Outlets are transitioning with fast pace in employing CMS technology. There are problems when one browses a Ugandan Newspaper website. Sometimes the Database is not available; this could be partly due to the numerous Power Outages in Kampala.

Media Outlet Managers in Uganda have to struggle with the issue of “sovereignty” over their content in case the website is hosted outside Uganda, somewhere on a Server in the UK or USA. In such cases, they would rather have their content not available at some time than have any control both over their Servers and Content.

NTV Uganda

NTV Uganda - Uganda's Popular TV Network, a Sister Company with Daily Monitor, good CMS work but content not updated regularly

The other issue is control over the URLs and Search Engine Optimization – SEO. Many times from my browsing experience and Google search of Ugandan Media Outlet Content shows a lack of consistency in Search Rankings.

I have observed how at times ‘Friendly URLs’ are utilized but then after some time a reverse is made back to the ‘Native URL’ structure of the CMS application. In such cases ‘301 Redirects’ are not used to redirect users to the right content, instead users bounce on a ‘404 Page Not Found ‘Error message.

This might be due to the fact that the Ugandan Web Developers are ‘experimenting’ with different SEO software. However, pre-planning in the Web Development process might help overcome such issues.

On the Front-end part, Ugandan Media Outlets like the New Vision have held out to old Templates and not moved forward to newer and more user friendly templates than the one currently used. Yet at the same time New Vision seems to be experimenting with newer templates on the Bukedde Newspaper Website, a local Luganda publication run by the New Vision.

Administered by New Vision, this web portal is never updated, left for the dead

Administered by New Vision, this web portal is never updated, left for the dead, the website is almost lifeless yet with great potential. It was one of Uganda's first web portals...

Browsing through the Bukedde Newspaper Publication Online shows another barricade that Ugandan Web Developers have to deal with. This has to do with over Categorizing Content and can be seen on the Front-end of the website.

The Menu and Navigation system is overdone and with same content repeated in the many Categories and sections of the CMS. One wonders if a visitor will have to browse through each Menu Category just to get to the story. Secondly the Content of the Newspaper website is so much centered on News and Advertisement yet Content on the locality is absent.

Daily Monitor Website, most times the MySQL Server is down,  Troubles with SEO Friendly URLs

Daily Monitor Website, at times the MySQL Server is down, Troubles with SEO Friendly URLs

This does not mean that the Newspaper website becomes a Portal. However, the goal should be that the visitors return to the website and thus more advertisement revenue. Content like Local Housing, Businesses, Employment, Hospitals, Clinics, Markets etc should be part and parcel of Ugandan Media Outlet Websites.

The Independent Magazine, Joomla at its Best but slow MySQL Server and Overdone Navigation

The Independent Magazine, Joomla at its Best but slow MySQL Server and Overdone Navigation

The embrace of CMS Technology is still in the infant stages and of course one does not expect to Ugandan Newspapers to be at par with say the New York Times, LA Times, Guardian UK, Financial Times, or Wall Street Journal websites when it comes to employing CMS Technology.

MyUganda Website - Ugandan CMS at its best but content not updated regulary

MyUganda Website - Ugandan CMS at its best but content not updated regularly

Tuesday, April 14, 2009

Thieves Rob Uganda’s Multi Million Dollar ICT Facility


Kato Mivule | April 14, 2009

Interesting story that appeared today in Uganda’s Daily Monitor…thieves broke into the multi million dollar ICT facility at Makerere University and took off with computer equipment worth 96 Million Uganda Shillings an equivalent of 50,000 US Dollars. The thieves stole RAM and CPUs.


The ICT Facility has received funding from some of the notable and prestigious I.T companies in the world like IBM, Cisco, Google, and Microsoft among others. The thieves knew that running off with Desktops or Laptops would have them caught that easily and so they resorted to RAM and Processors.
Thugs loot Makerere ICT faculty
Andrew Bagala

Old Kampala
Police is hunting for thieves who over the Easter weekend entered the Information and Communication Technology faculty at Makerere University and stole computer accessories worth over Shs96 million. The Police say the burglars did not break into the building but smartly found their way in. The robbery is captured in the Police’s Easter weekend crime statistics.

Kampala Metropolitan Police arrested 285 people on allegations of terrorising the city and its suburbs during the festive season. Police spokesperson Judith Nabakooba said the suspects are being held on offences ranging from theft of mobile phones, roguish behaviour and robbery.

“Among the arrested are 18 women and we have already sent their files to the Resident State Attorney for advice,” Ms Nabakooba said yesterday. On the Makerere robbery, she said, “Suspected thugs entered the fourth and fifth floors of the faculty and made off with 202 Random Access Memory (RAM) chips and 280 processors worth Shs96.4 million.”

RAM is a chip on which data is stored temporality in a computer. The Police said seven people had been arrested in connection to the incident that happened on Monday at around 9:30pm. They are being held at Wandegeya Police Station. The seven are Mr Bashir Turyahebwa, an Ultimate Security guard, Mr Charles Komakech, a university guard, Mr Mathias Luhima, a laboratory custodian and four laboratory attendants James Omach, John Bosco Tumusiime, Amos Kagaba and B. Mwesigye.

“The thugs didn’t break in but gained entry peacefully which means they either had master keys or keys to the premises. These thugs also opened the doors of the administrators but didn’t take anything,” Ms Nabakooba said.She said the Police had not yet recovered the stolen property.
It was not clear what impact this theft had on the operations of the faculty. Efforts to get to the dean and faculty publicist proved futile as none of them could pick their phones.

Despite the university deploying a big number of security guards, the campus has become prone to crimes ranging from theft and office break-ins. This is the fourth time computer equipment is stolen at the Makerere University in less than a year. The first incident happened in the Faculty of Arts last year.

The crimes forced the Police management to upgrade the university post to a station in order to combat rising crime. Meanwhile, the Police yesterday arrested 14 people on allegations of carrying out mob action that left three people died in Bujuuko in Wakiso District. The suspects, including the LC defence secretary George Wamanya, are accused of killing Moses Kimbowa, Ronald Musisi and George Njub, whom they accused of practicing witchcraft.
However, this brings into question the overall security that the multi million dollar facility. According to the Press Reports, the thieves did not cause any damage or ‘misplace’ any other Item, they only zeroed in on RAM chips and Processors. The thieves are said to have entered “peacefully” according to the Ugandan Press…it seemed they had “master keys” or duplicate keys and found their way inside the multi million dollar facility “peacefully”.

It sounds comical that thieves could make their way “peacefully” into a major African University without any intervention of the Campus Security. This certainly spells out some ‘collaboration’ over this ‘thieving project’, between the Campus Security Guards, some I.T Staff, and perhaps some students.


The thieves were very knowledgeable about Computers that they surgically let expensive laptops, desktops, and servers and instead settled down on RAM chips and Processors. They knew that they could sell off any of these items without being traced.

However, the main laps in security is with the Makerere ICT Department heads as they have certainly neglected Physical Security as an important component in the overall security of I.T. Secondly, the ICT Department Heads where negligent in handling High-end computer components like DIMMs and Processors.

Yet at the same time the ICT Department is not doing that bad, their policies so far have thwarted the abilities of thieves in stealing expensive desktops, laptops, and servers, among other hardware items. It shows that the Makerere ICT Department can improve on its overall I.T security by placing more emphasis of physical security.

Wednesday, February 4, 2009

Will Uganda's New Fiber Optic Grid be a Waste?


By Kato Mivule

Uganda Press reports that the government has rolled out the second and third phase of a Fiber Optic Cable that is supposed to stretch across the country. Uganda is land locked and depends on Kenya and Tanzania seaports for accessibility to sea ports.

With the successful installation of the nation’s Fiber Optic Data Transmission Backbone, Uganda will defiantly be a step ahead of many African nations when it comes to I.T and Connectivity.


The ‘Fiber Optic Backbone’ will then connect to the undersea cable through Kenya… Uganda will then enjoy fast internet connectivity just like India or South Africa. This will for example translate to Uganda being positioned in terms of infrastructure for Outsourced Jobs like ‘Call Centers’ if the current Global Economic Crisis does not dictate otherwise.
…The second phase that includes wiring up much of the country with about 1,500km of telecommunication cabling at a cost of $61m is underway and is expected to be completed just in time to celebrate the landing of undersea cables on East Africa’s coast in Kenya...It is planned that when Uganda’s national data transmission backbone is completed, it will be connected to the undersea cables through Kenya’s western border at Malaba and Busia. The backbone will enable fast and cheap telecommunications. Currently under construction are the $256m East African Submarine System cable (EASSy) to cover east and southern Africa and the $650m SEACOM that will also cover East and Southern Africa, the $82million East African Marine System (TEAMS) from Kenya to the United Arab Emirates…
E-GOV’T: WHY WE NEED IT – New Vision
http://www.newvision.co.ug/D/9/32/670346
However, the Ugandan Government must look beyond the simplicity of attracting investors to setup ‘Call Centers’ in Uganda. If this becomes the goal, then this enormous I.T Infrastructure will be a waste of time and tax payers’ money.

With the recent opening of an I.T Center at Makerere University, Uganda is most likely to see herself in a position as an I.T Hub and leader in the Great Lakes Region. Currently Uganda enjoys some of the best higher education institutions in the region. The completion of the Fiber Optic Data Transmission grid will enhance research and collaboration with other Universities.

However, there is still a very big problem in Uganda when it comes to utilization of I.T resources for both private and public sector development. Most Ugandans are still very reluctant to make basic investments in I.T despite what the government is doing in laying an I.T infrastructure.

This is one very big job that Mr. Ham Mulira, Uganda’s Government I.T Czar has to do…educating Ugandans on how they can utilize and benefit form I.T, and especially the current I.T infrastructure the government has laid.

Most Ugandan Small businesses still keep records in paper books. Many small businesses don’t see any need for an office computer, other than ‘surfing the net’ at a local internet cafĂ© in Kampala.

I did visit some hospitals in Kampala and medical records are kept in paper books and old files, often an officer is assigned the duty of digging through old files to find records of a returning patient.

However, there is reason to hope as press reports indicated that Uganda’s Telecom subscribers have reached 8 million during the past three years. It shows an increase in the appreciation of Technology in Uganda. It is a great achievement but Uganda’s Chief I.T Czar must take it upon himself to launch an educational drive to Ugandans, especially small businesses on the benefits of I.T and that it is just beyond making phone calls to loved ones…

Interestingly, there are a sizeable number of trained I.T personnel in Uganda, many of them moving around the streets of Kampala without any jobs… Many local businesses don’t see any need to hire some folks as the businesses don’t see any need for having a computer in the first place… Computers are still seen as a luxury rather than a necessity by local businesses in Kampala.

Roads are built with purpose that they will enhance trade and commerce... Mr. Ham Mulira has that task of educating reluctant Ugandans that they would benefit from the new I.T Infrastructure.

It would be a waste of resources to have a highway that is not utilized at all… We hope that Uganda’s Fiber Optic Grid does not become another waste…a highway built that no one uses.

Monday, January 26, 2009

Makerere University and the New CIT Center

by Kato Mivule

Makerere University opened a multi-million dollar I.T center, thanks in part to global companies like Google, Rockefeller Foundation, HP, Nokia, Siemens, and Sun Microsystems. Makerere University now has a clear role to play when it comes to providing solutions to poverty, illitracy, and diseases and how Information Technology can help in this cause.
MAKERERE University has opened a computing and information technology centre to develop local computer software. The 12,000sq metre complex valued at over $20m is expected to connect over 100 universities in 13 African countries with India in e-education. It is part of the Faculty of Computing and Information Communication Technology (ICT).
Makerere IT centre to link 100 varsities - New Vision
http://www.newvision.co.ug/D/8/12/669709

There has always been a school of thought that public universities should not use tuition fees to invest in long-term projects. Proponents of this argument reason that such projects should be left to the government and donors; with tuition fees going into short-term necessities like buying chalk, books, computers and paying staff emoluments. But as Makerere University’s CIT faculty has demonstrated; this is not always true. For example, just before the new centre can be opened, the Netherlands government, Rockefeller Foundation, HP, Nokia, Siemens, Sun Microsystems and Google have donated equipment worth over Shs5 billion. The returns will even be bigger when the centre becomes operational.
Lessons from Makerere Computer Complex - Daily Monitor
http://www.monitor.co.ug/artman/publish/opinions/Lessons_from_Mak_computer_complex_78852.shtml

However, Makerere University should be held accountable to the standards that they have set. They now have the 'I.T capital' needed to move forward... Many projects get started in Africa with the funding of donors but end up wasted and never yield the results.

Will Makerere set a new standard and fully utilise the 'I.T Capital' given to them or will it go to waste as other projects in Africa? Two years from now, what will Makerere CIT offer in reports in regard to how they have been able to help provide solutions Uganda's nuemrous problems ranging from poverty to disaeses? We hope that the Makerere CIT center does not just become another 'Kampala Internet Cafe'...

Friday, January 23, 2009

Uganda Telecom Executives in a 'Bliss' While Global Crisis Deepens

By Kato Mivule

Uganda Telecom companies dismissed impact of the current global crisis on their operations in Uganda. A Newspaper report sited one Telecom executive saying that the global economic crisis will not have any impact whatsoever...
Speaking at a press briefing on Monday, Mr Tushar Kant Mahashwari, Warid Telecom’s chief commercial officer, dismissed fears that industry players would scale down on their investments as the economic slowdown continues to bite in the New Year. “The communication sector might feel some effects but will not be impacted seriously because it is a way of life, which is required by everyone,” he said. “In telecoms, we do not hope to see a scaling down of investments in the telecom sector in the short run. Some of the other industries are scaling down but in the telecom we do not hope to see this. We have not felt any impact whatsoever.”
http://www.monitor.co.ug/artman/publish/business/Telecoms_dispel_fears_of_investment_scale_down_78574.shtml
However, this Telecom executive seemed to be either ignorant of what is going on globally or simply doing PR by painting a rosy picture that all is well in order not to scare off clients.

On the other side, it shows how some business executives have really not prepared and are not proactive at all... The Telecom executive seems to enjoy his moment of 'bliss' not knowing what the implications of the current global crisis could translate to, in Uganda.

The Telecom Executive forgets that though his company might have a secure line of Credit and might have their books in order, many of his clients depend on funds from outside Uganda to buy services from his company.

If the current economic crisis deepens, many Ugandan clients will loose 'their line of credit' and that would mean less calls and less sales. Cell phones are relatively new and not more than 10 years, and Ugandans still have memories of living without cell phones which they could very well resort to in case the global economic crisis deepens.

The Telecom executive cannot "extend" in any circumstance "free credit" to Ugandans to make phone calls... Rather than dismiss the implications of the current Global Crisis on Uganda, the Telecom Executive is better off becoming proactive and setting measures in place on how to respond should the global economic crisis hit Uganda.

Uganda Borrows 75 Million US Dollars For Broadband

By Kato Mivule

China once again is at the helms of I.T infrastructure development in Africa. According to news reports, Uganda's Legislative Body approved US $75 Million loan borrowed from China to install the second and third phases of Uganda's Fiber Optic Data Transmission Backbone.
Uganda’s parliament has approved a US$75 million loan for the second and third phases of the country’s national data transmission backbone, ICT Minister Ham Mulira announced. In addition, a fourth phase has been added to the project in order to connect the war-torn region of Northern Uganda, which was not included in the original broadband infrastructure plans, Mulira said...China’s Huawei Technologies is executing the job, while China Exim Bank is funding the project with a $106 million loan. The Ugandan government has provided an additional $5 million for the project.
Uganda legislators approve US$75 million for data backbone
http://www.itnewsafrica.com/?p=1965
China is definitely increasing her foreign policy muscle economically in Africa while other Western Nations tend to lay focus on Human Rights and Democracy. China's investments in the area of Technology are increasing in Africa yet Western Nations have largely been reluctant to invest in the continent.

In years to come China might have a more powerful say in the affairs of Africa than the West. However, this will not advance the causes of "democracy" and "freedom" as the West defines it.

Rather, China will advance its own form of 'rule' which is very favorable with many dictators across the continent of Africa, that is, China places a strong hand against dissent and largely controls the flow of information. There is no better gift than to have a dictator gag freedom of expression and control flow of information. This is what should scare the heck out of any Ugandan...

What will be the implications to Freedom of Speech, Dissent, Democracy, Freedom of Worship etc when China controls the National Data Transmission Backbone of Uganda? Will China not at one time seek to move in troops to protect her investments?

Thursday, January 22, 2009

Uganda to Host Global IT Outsourcing Expo?

By Kato Mivule

Reports are that Uganda will host a 'Global IT Outsourcing Expo'...with purpose of course aimed at attracting Investors to Uganda with jobs from the West. However, Global economics seem to dictate otherwise....
Kampala, Uganda — Uganda may soon turn into a centre for hosting international and regional conferences and trade fairs. Among the many conferences it has hosted since CHOGM (Commonwealth Heads of Government Meeting) in November 2007, Uganda will host an international trade expo in business and professional services come March 2009. The expo will be the first of its kind in Africa and in the developing countries. The focus of the expo will be promotion of trade in services and increasing visibility of the services trading firms in the country, region and on the international scene. Amos Tindyebwa, the Executive Director Uganda Trade and Business Development Centre (TBDC) said the expo is expected to attract over 2,000 companies and enterprises worldwide in areas of business process outsourcing (BPO), call centre services, website hosting, data centre hosting, help desk services, aviation, media and communication, banking and insurance, tour and travel among others.
Uganda: Kampala to Host Global IT Outsourcing Expo
http://allafrica.com/stories/200901191404.html
Many countries are going into a 'Protectionism' frenzy and fearing the backlash of their own citizens, they will push to preserve jobs in their own countries. However, it will be a good PR for Uganda once again to have such high profile meeting.

The best Uganda can do is show case her own Technological Advancements, if any, and what they can offer to the rest of Africa in terms of Information Technology so as to capture a sizable chunk of the African Market.

I don't think that we are going to see a flood of investors setup Call Centers allover Uganda, those days are largely gone with the current economic down turn. However, this is another platform that Uganda and use to show case her I.T advancements.

Taking Science to the Marketplace?

Kato Mivule

African Union Leaders are on the right track to find innovative ways to implement Africa's own "grown" (though largely the seeds are not ours...) Technologies...
But in January 2008, African Union (AU) heads of state finally adopted an action plan for the Accelerated Industrial Development of Africa. The plan, known as Aida (which incidentally is Kiswahili for reward), is jam-packed with initiatives to improve the commercial uptake of research results. And next month (January 2009) a strategy for implementing it will be presented to the AU presidential summit in Addis Ababa, Ethiopia. There is plenty of synergy between Aida and the Consolidated Plan of Action (CPA) for science development, which African science ministers adopted in 2005. For example, both support creating African ‘centres of excellence’ in scientific research, and increasing countries’ science spending to 1 per cent of gross domestic product. But where the CPA aims to generate useful science, Aida focuses on bringing it to the market. It outlines an African Technology Innovation Initiative that will create African networks to design, test and certify products, support businesses and transfer technology.
Business & Technology | December 28, 2008
http://www.monitor.co.ug/artman/publish/sun_business/Taking_science_to_the_marketplace_77399.shtml
However, it is interesting to note how it has become of importance for Africa to find Technological Solutions that work and can be implemented and also leaders taking the initiative to create Markets within Africa for these solutions...